Now Hiring - Personal Lines Property & Casualty Customer Service Representative in Ponte Vedra Beach, FL

Personal Lines Customer Service Representative Needed! 440 or 220 or 20-44 license is preferred, but not required.

We are looking for a dynamic, motivated, and committed individual to join our team! Our Customer Service Representatives are responsible for taking care of our customers directly, helping our agents and performing office administrative duties. The "CSR" will act as a liaison to provide product/service information and resolve any emerging problems that our clients might face with accuracy, understanding and efficiency.

The ideal candidate will:

• At least one year of Property & Casualty agency experience required
• Demonstrate excellent communication skills, speak articulately and persuasively
• Administrative duties including; mail, data entry, office supplies, customer interaction
• Possess strong drive, ambition and goal orientation
• Database/CRM experience preferred
• Computer skills are necessary i.e. word & excel
• M-F from 9 am - 5:30 pm
• Long term goal to become an agent with the team

Moran Agency has been servicing our surrounding communities since 2007! We are looking to grow our team. If your carrier oriented and looking for an opportunity to grow we are the agency for you.

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License:

• 220 or 440 (Preferred)

Benefits:

• Paid time off
• Group health coming in 2023
• Opportunity for growth

Communication method(s) used:

• Phone
• Email
• Customer Walk In

Schedule:

• Monday to Friday
• No weekends
• Day shift

Hourly: $16-18/hr. commemorates with experience. This position also qualifies for bonuses in additional to hourly.

Job Type: Full-time

Job Type: Full-time

Additional Compensation:

• Bonuses

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

Work environment:

• Desk
• In office

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

COVID-19 considerations:
We take COVID seriously. We have the ability to WFH if the situational need arises. We also exercise precautions such as; social distancing, sanitation, limit people/office, and work with our customers to measure our interactions as situations arise.

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 2 years (Preferred)
• Property & Casualty: 1 year (Preferred)

Work Location: One location